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Monday, August 12, 2013

I smell something burning when I changed my projector lamp!

In most cases there is nothing to worry about. What you smell is the dust that was dislodged during the lamp installation process. The new lamp will be hotter that the old lamp and dust burns away when the new lamp is first turned on. You can eliminate some of this and improve the life and operation of the lamp by carefully vacuuming the inside of the TV or projector prior to installing the new lamp. Do not use canned air, as it only relocates the dust in undesirable areas and may impede the performance of the TV or projector.

When installing a projector lamp the lamp should fit snuggly but should not have to be forced. You should only require one hand to install a new lamp. A good connection is required if the projector or TV is going to work properly. You should be able to attach the lamp to the TV or projector with the installed screws. This insures that a good connection is made. Not doing so, may mean an improperly seated lamp, creating a possible fire hazard.
Most projectors are designed to turn off if it becomes too hot. The causes of overheating are usually clogged filters/vents or a defective fan.

Wednesday, August 7, 2013

What good is a Projector Lamp Warranty?

You were smart. Unlike some who get caught with their pants down, you bought a spare lamp. So when the inevitable happens. You were prepared.

A projector lamp never fails at a convenient time, such as right at the end of a presentation or during a pre-test of the equipment. Having a spare lamp handy can save the day and make you look like a hero.

Unless, your spare lamp doesn't work either.

The lamp has a warranty. The problem is that you bought that lamp 6 months ago or longer and now the warranty is out of force.

This is why we at suggest that you always install the new lamp right away. Keep the old lamp as a spare. If you have a defective lamp, it will become evident within 2 weeks of operation. Well within your warranty to get a free replacement.

A defective lamp is either DOA (dead on arrival), expires within a few hours or is dim. These lamps weaken over time.Your new lamp should be brighter than the old one you are replacing. If your supplier balks at replacing your lamp for any of the above reasons. Get a new supplier.



Friday, November 11, 2011

Counterfeit Projector Lamps

Counterfeit Projector Lamps
Lots of distributors that claim to sell OEM bulbs in 3rd party housing may actually (knowingly or unknowingly), be selling counterfeit OEM projector lamps.
OEM stands for Original Equipment Manufacturer. This is supposed to mean the lamp that was originally in the projector when it was new. Companies like Sanyo, Mitsubishi, Samsung and the like do not make bulbs. Instead they contract with major bulb manufacturers to make the bulbs for them. These are the OEM manufacturers that lamp distributors refer to.
You should be able to determine the manufacture of the projector bulb by looking at the back of the reflector. If it said VIP, it was Osram; UHP is Philips and USH is Ushio. Not true anymore. Now it seems that some of these reflectors are being reused by replacing the arc tube with a substandard version. The reflector is the same, the arc tube is not. These are fit into compatible housings and marketed as OEM bulbs. You see the familiar VIP, UHP and USH on the back of the bulb and you assume you are getting the OEM version. Many times you are not.
How can you tell the difference? The performance will be one way to tell. How long does your lamp work, before you see a significant lumen drop off? This is a tell tale sign of a counterfeit lamp. Another is price. If someone claims to be selling an OEM lamp and they are cheaper than everyone else online. They are cutting corners somewhere. Does your lamp have one of the OEM brand labels on the outside of the box? What if my supplier offers me a long warranty period? These lamps do not have to be extinguished to be of little value. It’s like the old LED emergency lights. They still work but they are so dim, they have lost their usefulness.

Monday, October 10, 2011

Radioactive Elements in Projector Lamps

Radioactive Elements in Projector Lamps

Recycling projector lamps is an important responsibility of projector owners as these lamps contain toxic and radioactive material.

Most people know that many of the lamps we use contain mercury. It’s usually stamped on the box of the projector lamp. But did you know that many lamps also contain radioactive elements as well?

Krypton-85 is a radioactive element that is produced in large quantities by nuclear reactors and when processing nuclear fuels. A small amount of this gas is added to many projector lamps to help reduce the ignition voltage. Lowering the ignition voltage is important to projector lamp manufacturers as this allows them to decrease the size of the projector lamp and therefore the projector.

Alternative methods to reducing ignition voltage in arc tubes have been designed by Philips. This technique requires an arc tube to contain a small cavity or bubble before the main chamber of the arc tube. This bubble called a UV enhancing chamber contains a mercury-argon mixture and molybdenum foil that ignites at much lower voltages, which in turn allows the main chamber to ignite as well.

As more and more counterfeit projector lamp manufacturers come on the scene, we have seen a variety of methods of producing copy cat projector lamps. Some manufacturers replace the complete module, some will refit old projector lamp modules and some will replace just the burner or arc tube. Many of these tubes are greatly inferior to the original lamp manufacturer as they do not have the ability (legally or physically) to produce lamps with the UV enhancing chamber. Their answer to this problem is to utilize Krypton 85 to help lower the ignition.

Our ability to identify legitimate OEM bulbs is reduced because of the practice of some manufacturers to replace the arc tube in old Philips and Osram bulbs with an inferior arc tube. The resulting lamp is then installed in an aftermarket housing and sold as an OEM lamp as the reflector still has the familiar UHP or VIP OEM codes on the back.

How can you tell if you are getting a real OEM lamp? Good question. If you buy the original manufacturers lamp it should come in the original manufactures container with all the written material from the original manufacturer. Sometime a lamp for an Eiki projector will come in a Sanyo box. That’s OK. If the lamp comes in a plain box with no brand name, then you might get suspicious. It’s virtually impossible to tell if the lamp inside is an original or a original with a counterfeit arc tube. We suggest that you buy from reputable distributors such as

By itself a most projector lamps do not compose a threat to health or safety. When stockpiled or when not manufactured or disposed of in safe controlled ways the lamp could be a threat to people and the environment.

Friday, July 23, 2010 has free download on thousands of projector and RPTV manuals

Press Release

Atlanta, GA July 20th, 2010 a leading projector lamp distributor has announced that they are making their library of user manuals from dozens of projector and rear projection TV manufacturers available online. These user guides are free to download and feature complete user manuals from companies such as Mitsubishi, Hitachi, Sanyo, Samsung and JVC. These projector and TV manuals are in a PDF format so users will be required to use Adobe Acrobat to view the PDF files. Adobe Acrobat is a free download from Unlike some sites that offer user manuals, these downloads are free. The user manuals are located on our servers and are not linked to other manufacturer’s websites where links are often broken. “We literally have thousands of instruction guides from the most popular projector and TV manufacturers.” said Tammy Stansel of “Lots of our customers are service companies or users that have questions about troubleshooting problems with their projectors and how to replace their lamps. We usually e-mail a copy to our customer when they buy a lamp from us. Now they are available to anyone.” Hundreds of projector manuals are added daily. Customers are encouraged to contact the company at 866-470-9877 if their model is not listed.

Thursday, June 17, 2010

How to extend the life of your projector lamp

Getting the longest life from your projector lamp

Unlike traditional ANSI coded projector lamps such as FXL and ENX type bulbs, the modern multimedia projector uses a metal halide lamp. These projector lamps do not have a filament that burns, but have 2 electrodes that create an arc and ignite the gas mixture inside the tube. Whereas the life of and ENX lamp is only 75 hours, the newer metal halide projector lamps is usually 2000 hours or more.

When you buy your projector lamp you quickly realize why you will do almost anything to extend its life. The cost of these bulbs range from about $250.00 and to over $1000.00 per module.

Follow these tips to make your projector lamp last longer

1)     Keep your projector in a clean environment. Dust and smoke will clog the air filters and coat the lamp. The arc tube in the projector lamps reach temperatures well over 1000 degrees Fahrenheit and any foreign substances will burn off. If you smell something burning after you turn on your projector, it could be an accumulation of dust and you may want to vacuum the projector as best as you can.

2)     Never touch the inside part of a metal halide projector lamp. The oil on your fingers will cause devitrification of the quartz glass composite tube when it reaches its maximum temperature and change the molecular structure of the arc tube and cause early failure. Any contamination of the projector lamp tube is undesirable, especially oily or sticky substances. Using cotton lint free gloves is a good way to prevent accidental contamination and usually an alcohol wipe can be used to clean the quartz/glass tube if necessary.

3)     Clean the filters frequently. If your projector uses sponge filters, these can usually be rinsed in clean water, dried and reinserted in their slots. You can also use a small vacuum to clean any dust built up in the filters or elsewhere in the projector. Cleaning these filters every 30 to 60 days will increase the life of your projector lamp as it will allow more clean air to flow over the lamp and regulate its temperature.

4)     Give your projector room to breathe.  Your projector lamp module requires good air flow to pass over the bulb. Blocking input or output vents will restrict this critical movement of air. Not allowing this super heated air to escape will only increase the temperature of the lamp module and decrease the life of the bulb.

5)     Don’t unplug the projector or turn off the power until the lamp has properly cooled. When you turn off the projector, you will usually hear the fan continue to run. This is necessary to completely cool the lamp. Unplugging the projector during operation or cutting the electricity will not allow your projector to cool the lamp evenly and it will decrease the life of your lamp. If it is possible, buy a small backup battery (or UPS) and attach to your projector. This will allow additional protection against power outages and accidental plug pulls. The cost of these batteries is usually under $50.00 and you could save yourself hundreds of dollars from an early failure.

6)     Use lower lamp settings. Some projectors allow you to adjust the light intensity with an “Econo” mode setting. This can increase the life of your projector bulb by up to 50% or more. Make sure that you are using the correct bulb. Some projector manufacturers like Panasonic have a regular version lamp and a long life version. They both operate the same, but you will only get the long life benefit from the long life version lamp.

7)     Avoid dramatic temperature changes. If your projector has been sitting in the trunk overnight in cold weather and you turn on the lamp before it reaches room temperature, the projector lamp will not tolerate the shock of the dramatic shift in temperature. Most likely the reflector will crack, or the arc tube might explode.

8)     Buy from a reputable distributor. A good distributor is easy to reach by phone, has a good return policy, does not mislead you by selling a bare bulb instead of a complete lamp module, or sells you a generic lamp when you were expecting the original brand. A good distributor cannot stay in business long if they are consistently replacing bulbs for customers. It creates a lot of overhead cost, man hours and poor public relations.

Manufacturing these bulbs is an intricate and multi step process.  Some bulbs must have professional glass blowers create the arc tube as there is no automated way to manufacture them inexpensively. Because of this extensive and complicated process, no two projector lamps are exactly alike. To test for life expectancy a large group of bulbs will be burned in a controlled environment and when ½ of the lamps expire, a life expectancy is determined. Half of these lamps exceeded the life expectancy and half fell short. What is the likelihood that you will get a lamp that won’t make it to its rated life? I would say about 50/50. 

What about the bulb manufacturer? No longer are we forced to buy the original manufacturers light bulb. Now you have options and as bare bulbs and generic manufacturers have made inroads to the projector lamp market prices have come down. Nothing like a little competition! But which bulb is best?

Although generic manufacturers have made significant improvement in the performance and quality of their lamps, we have not seen many that will exceed the standards of the original manufacturer’s lamp. That does not me you are stuck with the original manufacturer projector lamp and its corresponding high cost. You can get the exact same bulb in a generic housing which does nothing to increase or decrease the life of the lamp. These hybrid bulbs are exactly the same bulb as that which is in your projector when it was new. You may also consider getting a bare bulb replacement. Even though the manufacturer did not design the modules to be easily disassembled, it can be done and sometimes at a significant savings.

If you have any questions or comments about this article, please contact me at 866-470-9877 . Or visit our website at

Wednesday, June 16, 2010

Is My Projector Broken Or Do I Just Need A New Lamp?

Is My Projector Broken Or Do I Just Need A New Lamp?

We get calls every day at from people that have problems with projectors made by Hitachi, Sanyo, NEC, Epson, Infocus, you name it. They want to know if the problem they are having with their projector is caused by their projector lamp, or is it another problem with their projector.
The modern multimedia projector is a fairly complex piece of equipment with a variety of parts that could suddenly stop working, including the projector lamp. If your projector or DLP TV stops working and you have never replaced your lamp and the machine has flashed warnings about replacing the lamp for several week; chances are you need another lamp.

These projector lamps do not have a filament, but light is created by an arc between two electrodes that ignite the gases in the arc tube. Over time your projector lamp will become dimmer. At some point it will become so weak that the ballast will be unable to ignite the gases in the arc tube. The ballast will continue to try to ignite the lamp until the arc tube gets so hot that it shatters inside your projector.  Here is a good indicator that your projector lamp needs to be replaced: broken glass in your projector.

Lamp Disposal

These lamps do contain mercury and mercury is a recognized toxin. Care should be taken when cleaning up the broken pieces.  Every state has its own laws regarding the disposal of these lamps. You can visit to find out the proper way to dispose of these lamp types in your state. Many lamp distributors such as and will accept old lamps for proper disposal if a new lamp is purchased.
For this reason you should avoid pushing your lamp to the limit. When your projector starts flashing a “change lamp” warning, you should start looking for a bulb replacement. Your projector does not have an uncanny knowledge of the condition of the bulb, but it does know how many hours the projector lamp has been used.  Your projector is programmed to flash the lamp warning when the lamp gets close to the rated life of the lamp. Yes, some lamps will last for a good while past the average rated life, but why not get a new lamp and use the old one as a spare?

Failure to reset the timer on your projector or DLP TV:

In some projector models, such as some Infocus projectors, the projector will shut down until a new lamp is installed. Once a new lamp is installed and the projector timer is reset, the projector or DLP TV will resume working. The projector manufacturers such as Infocus, Sanyo, Sharp and Panasonic do this because they do not want the lamp to burst in the projector. If you heed the warning of the projector or DLP TV and replace the lamp as instructed, you will need to reset the timer. If not, the projector may shut down automatically as scheduled. Reset the timer every time you replace the lamp.

Projector door not closed properly:

Your projector lamp operates at extremely high temperatures and many fail-safe’s have been built into the projector to eliminate possible fire hazards. One way the projector manufacturer, and this includes every manufacturer from 3M and Ask to Viewsonic and Zenith, is to not allow the projector to start unless the lamp door is sealed properly. If you forget to close the door, replace the screws or tighten them properly on your projector or DLP TV. The machine will not work. If your projector or DLP TV does not work immediately after replacing your lamp, please check the door and make sure it is closed correctly.

When I turn on the projector I hear the fan but the lamp does not come on.

If all other parts of the projector seem to be working, but no light come from your projector. It may be time to replace the bulb in your machine. There may be other issues with your projector but more often than not, it is time to replace the bulb.

My projector works intermittingly.

If your projector lamp works for a while and then the machine shuts down, works for a while and then shuts down. You probably have a problem with another component of the projector. The projector lamp has no moving parts. It simply reacts to the input of the power supply and ballast. Some projectors are designed to turn off it gets too hot. This is to avoid a potential fire risk. If the lamp lights up at all, it’s usually a good lamp.

“Lamp didn’t strike” message.

If you just replaced your lamp, and you get the “Lamp didn’t strike”  (Infocus) or similar message. Make sure that the lamp is properly seated in the projector. Under normal conditions the lamp is automatically seated correctly when the projector lamp door is replaced, however some models allow a little wiggle room and the plug does not connect with the lamp securely. Pull your lamp out and try seating it again. If you continue to have the same problem, you probably have a bad projector lamp.

I am getting lines on the screen.

Vertical and horizontal lines or bars on the screen are not caused by a defective lamp. This is normally some other component of the projector that has nothing to do with the lighting system. You should contact the manufacturer of the projector who will be able to better diagnose the problem. It is sometimes associated with a bad motherboard.

The image on the screen appear out of focus or blurred.

If your projector shows a blurry image, check the condition of the lens. Sometimes when a new lamp is replaced, dust is dislodged from inside the projector and can coat the lens. If you try to focus the projector or DLP TV you may find that you can see the dust particles on the image. Clean the lens with the appropriate cloth and the problem should go away. This is not a sign of a defective lamp. specializes in replacing lamps for all models of projectors and DLP TVs. Our 30+ years of experience are available to you free of charge by calling us at 866-470-9877.